Welcome to LumenLink's Terms of Service
These terms of service establish a transparent framework for AI demonstration platform usage, emphasizing mutual respect and responsible AI exploration. Our aim is to provide a secure and productive environment for you to explore the capabilities of AI without code.
Welcome to LumenLink, your gateway to interactive AI demonstrations designed to empower businesses without requiring complex coding. This document outlines the terms and conditions governing your access to and use of our platform and services. By accessing or using LumenLink, you signify your agreement to be bound by these Terms of Service. Please read them carefully.
These terms are effective as of November 1, 2023. We may update these terms from time to time, and we will notify you of any significant changes by posting the new terms on our website or through direct communication. Your continued use of the platform after such updates constitutes your acceptance of the revised terms.
Should you have any questions regarding these terms or require clarification, please do not hesitate to contact our legal team at [email protected]. Your understanding and compliance are vital to maintaining a fair and secure environment for all users.

AI Demo Platform Usage Rules
LumenLink provides a platform for demonstrating AI capabilities for legitimate business exploration and evaluation. To ensure a safe and effective environment for all users, certain rules govern your use of the platform:
- Acceptable Use: You may use the platform to explore AI models, understand their inputs and outputs, and assess their potential applicability to your business needs. This includes using the interactive features for business evaluation purposes.
- Prohibited Activities: Misuse of AI models, including attempts to reverse-engineer, exploit vulnerabilities, or use the platform for any illegal, unethical, or harmful activities (e.g., generating discriminatory content, phishing, spamming, unauthorized data extraction) is strictly prohibited.
- Demo Limitations & Fair Usage: While we strive to provide robust demonstrations, there may be limitations on the number of queries or duration of sessions to ensure fair usage of shared resources. Automated or programmatic access for high-volume requests is not permitted without explicit agreement.
- Intellectual Property Respect: You must respect the intellectual property of the AI models and demonstration content provided on the platform. Unauthorized copying, distribution, or commercialization of any part of the platform or its output beyond evaluation is forbidden.
- Commercial Usage: The demonstration environment is intended for evaluation and understanding. Direct commercial exploitation of the demo outputs beyond a proof-of-concept for internal business assessment is not permitted. For full commercial licensing and integration, please contact our sales team.

Service Availability and Limitations
LumenLink is committed to providing a reliable and accessible AI demonstration platform. However, service availability is subject to certain conditions and limitations:
- Platform Uptime: We aim for high availability of our demonstration services. Scheduled maintenance windows will be communicated in advance, and we will endeavor to minimize downtime.
- Service Level Expectations: While we strive for optimal performance, the demo platform is provided "as is." We do not offer specific Service Level Agreements (SLAs) for the free demonstration environment regarding uptime or response times.
- Limitation of Liability: LumenLink is not liable for any damages, losses, or interruptions arising from the use or inability to use the demonstration platform, including those due to technical issues, network outages, or unauthorized access.
- Beta Features: From time to time, we may offer access to beta features or experimental AI models. These are provided for testing and feedback purposes, may be unstable, and are subject to change or withdrawal without notice.
- Geographic Restrictions: Access to certain features or models may be restricted based on geographic location due to regulatory compliance or licensing agreements.

Intellectual Property and Content Rights
Clarifying intellectual property is crucial for a secure and innovative environment:
- LumenLink's IP: All rights, title, and interest in and to the LumenLink platform, including its design, software, AI models (unless specifically attributed to third parties), trademarks, and content, are owned by LumenLink or its licensors and are protected by applicable intellectual property laws.
- User Content: You retain ownership of any text, data, or content you input into the demonstration platform ("User Content"). By submitting User Content, you grant LumenLink a limited, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of operating, improving, and demonstrating our services to you.
- Third-Party Models: Our platform may feature demonstrations of AI models from third-party providers. Their specific intellectual property terms and acknowledgments are incorporated by reference where applicable, and you agree to abide by them.
- Trademarks and Copyrights: "LumenLink," our logo, and all related product and service names, designs, and slogans are trademarks of LumenLink. All other names, logos, product and service names, designs, and slogans on this platform are the trademarks of their respective owners.
- Attribution: While using our demo platform, you may generate outputs. If you publicly share or use these outputs, appropriate attribution to LumenLink as the demonstration platform is appreciated, though not strictly required for internal business evaluation.

Dispute Resolution and Legal Procedures
We aim to resolve any disagreements amicably and efficiently:
- Informal Resolution: Before pursuing formal legal action, you agree to first contact our support team to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the use of the platform through informal negotiations.
- Formal Arbitration: Any dispute that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration will take place in Austin, Texas.
- Governing Law: These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
- Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between LumenLink and you individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, and there is no right or authority for any dispute to be litigated on a class-action basis or to utilize class action procedures.
- Contact Legal: For formal notices or legal inquiries related to dispute resolution, please mail them to: Legal Department, LumenLink, 315 Cedar Ridge Drive, Suite 450, Austin, Texas 78701, United States.
Need to discuss these terms?
Our legal team is available to assist with any clarifications or formal inquiries regarding LumenLink's Terms of Service.
Contact Legal Team (512) 678-9012